Refund Policy

This Refund Policy outlines when Contenov may provide refunds for our AI-powered content brief generation service.

General Policy

Due to the digital nature of our service, we generally do not offer refunds for:

• Used credits or generated briefs
• Unused credits at the end of billing periods
• Service dissatisfaction after brief generation
• Change of mind after subscription activation

Free Trial

All plans include a 3-day free trial with no charges. Cancel before trial ends to avoid billing.

Eligible Refunds

We may consider refunds for:

• Service unavailable for more than 24 hours
• Critical bugs preventing brief generation
• Billing errors or duplicate charges
• Significant service misrepresentation

Refund Process

To request a refund, contact us at displayourvision@gmail.com within 7 days of the issue. Include your account email and describe the problem. Allow 5-7 business days for review.

Cancellation

You may cancel your subscription anytime through your account settings or Stripe Customer Portal. Cancellation does not automatically result in a refund.

Contact Us

Questions about refunds? Contact us at: displayourvision@gmail.com